National Logistics Estate — Electrical PPM — Aspire Facilities Case Study
The Challenge
A major logistics operator required a single FM partner to take on planned preventative maintenance across 12 distribution centres nationwide, replacing a fragmented arrangement with multiple regional contractors. Consistency of service, compliance documentation and a single reporting framework were the key requirements.
Our Approach
Aspire mobilised the contract within six weeks, deploying dedicated regional engineers to each site cluster to ensure continuity of service and site familiarity.
A bespoke CAFM system was configured to provide the client with real-time visibility of PPM completion, compliance status and reactive call-out performance across all 12 sites.
All compliance documentation — EICRs, fire alarm service records, emergency lighting test certificates — was centralised into a single client portal.
The Outcome
Within the first year, PPM completion rates across the estate rose from 74% to 99.2%. Emergency reactive response times averaged 2.8 hours against a 4-hour SLA. The contract has since been extended for a further three years.
